Thursday, December 31, 2009

Why isn't Airport Utility 5.5 on the web? [Apple Fail]

Airport Utility is software to administer Apple hardware. It's included with the hardware, and posted on the web. Except for the version I need.

[Apologies, faithful reader(s?), but this post is a diversion from the normal flow(trickle?) of Enfranchised posts. Instead, it's for the internet reader who landed here after performing a WWW search using the engine of their choice.]

Earlier this year, I:
  1. bought a Time Capsule (a router/WiFi base station/hard drive). Specifically, the 2009 Time Capsule update.
  2. installed Airport Utility (the software to administer the Time Capsule) from the included DVD.
  3. cleaned up my apartment and threw out the DVD, because physical media is for suckers.
  4. found my copy of Airport Utility got downgraded (perhaps during my Snow Leopard upgrade?)
At http://support.apple.com/downloads/#airport , you can download many versions of Airport Utility. But not 5.5. The latest there is 5.4.1, which works with many Apple Wireless base stations. But not mine. So, until they do post it, my options are:
  • download a torrent of Airport Utility 5.5 (probably with viruses)
  • buy a new Time Capsule (right)
  • borrow DVD from a friend (I don't think I have any with this Time Capsule)
  • beg Apple support. (I'll update later)

But, why? This software is useless without an expensive piece of Hardware/Apple Profit. Other versions are public for free download. What is it about Airport Utility 5.5, specifically, that it can't be released for download?

Maybe it:
  • has secret data embedded Apple doesn't want you to see. (Unless you've paid the $300)
  • is a retail strategy to get me to buy it again. (This is so frustrating that I'm close.)
  • would cost too much bandwidth to offer for free download. (Unlike every other version of the same software).
Or, maybe, this update to Airport Utility is just stuck in App Review.

3 comments:

Unknown said...

Stuck in same boat, wishing someone would throw me a paddle.

Jared said...

Apple Employee here -- call AppleCare and ask for a disk. I send out free disks all of the time...

Anonymous said...

Apple employee... nice tot know but it doesn't answer the question! Calling around and sending disks by mail... thats... Microsoftish